How do I manage my Notesnook account?

Everything about your account — email, password, profile name and picture, recovery key and sessions — lives in one place: Settings → Profile and Settings → Authentication on desktop and web, or Settings → Account → Manage account on mobile.

Change your email address

Changing your email is a two-step flow: you confirm your password, then enter a 6-digit code sent to the new address.

1. Go to Settings → Profile.
2. Press Change email address.
3. Fill in New Email and Account password, then press Next.
4. Enter the 6 digit code sent to your new address and press Next.

Resend code in … on the code field is disabled for 60 seconds after each send.

You will be logged out from all your devices

The dialog says so explicitly. Your subscription and every other setting stay as they are — only the address changes.

Change your password

1. Go to Settings → Authentication.
2. Press Change password.
3. Enter Current password and New password.

A backup is taken automatically before the change goes through. When it finishes you see Password changed successfully and the Save account recovery key dialog opens — save the new key.

Are my notes re-encrypted when I change my password?

No, and that is why it is fast. Your notes are encrypted with data keys, and those keys are what your password protects. When you change your password, Notesnook derives a new master key from the new password and re-wraps the existing keys — your attachments key, monograph passwords key, inbox keys and data encryption keys — with it. The notes themselves are never re-encrypted, so the time it takes does not grow with the size of your notes.

Your password is the only way in

Notesnook never sees your password and cannot reset it for you. If you forget it, your account recovery key is the only way back to your data. Your email must be confirmed before you can change your password.

Set a profile name and picture

Your full name and profile picture are stored end-to-end encrypted and are only visible to you — they are personalization, not a public profile.

1. Go to Settings → Profile.
2. Click the pencil next to Your full name to open Edit your full name, type a name and confirm. You get a Full name updated toast.
3. Hover the avatar and click Edit to open Edit profile picture.

Save your account recovery key

The recovery key is what gets you back into your data if you forget your password. Save it before you need it.

1. Go to Settings → Profile.
2. Press Save next to Save data recovery key and confirm the Please verify it's you prompt.
3. In the Save account recovery key dialog use Save QR code to gallery or Download.
4. Press I have saved my key to close the dialog.

The same dialog opens automatically right after you change your password, because the key changes with it.

Log out from all other devices

1. Go to Settings → Profile.
2. Under Sessions, press Log out from all other devices and confirm.

You get a You have been logged out from all other devices. toast. The device you are using stays signed in.

There is no list of active sessions

Notesnook does not show a per-device session list. Log out from all other devices clears every session except the one you are on; changing your email or password logs out every device including this one.

Log out of this device

1. Go to Settings → Profile.
2. Under Sessions, press Logout.
3. Leave Take a backup before logging out ticked — it is on by default — and confirm.

If you have unsynced changes, the confirmation adds a warning about them before you continue. If the pre-logout backup fails, Notesnook asks whether you want to log out anyway — answering no cancels the logout so you can fix the problem first.

Logging out clears local data

Logging out resets the local database on that device. Anything that has not synced is gone, which is exactly what the backup checkbox is there to prevent. See backup and restore.

Related pages

• Recovering your account — using your recovery key after a forgotten password
• Two-factor authentication — adding a second step to every login
• Backup and restore — keeping your own copy before you log out
• Plans & limits — managing your subscription and billing
• Deleting your account — removing your account and data for good
• How is my data encrypted? — what your password actually protects